Privacy Policy

Effective Date: July 28, 2025

Company Name: Heartrate Healthcare
Website: https://heartratehealthcare.com/

At Heartrate Healthcare, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services, including through lead forms, consultation requests, and other forms of communication.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

Contact Information: Name, email address, phone number, and any other details you provide when filling out a contact form or consultation request.
Technical Data: IP address, browser type, device information, and website usage patterns via cookies and analytics tools.
Service Information: Details related to your interest in our services, such as Healthcare BPO, patient support, appointment scheduling, or revenue cycle management.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and consultation requests.
To provide and improve our BPO and healthcare services.
To personalize your experience on our website.
To send service-related updates, offers, or marketing messages (only if you opt-in).
To analyze website performance and user behavior for improvement.

We do not sell, trade, or rent your personal information to third parties.

3. Data Sharing and Disclosure

We may share your data with trusted service providers who help us operate our website and services (such as hosting, email services, and CRM platforms). These providers are obligated to keep your data secure and confidential.

We may also disclose personal information if required by law, regulation, or legal process.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies help us understand user behavior and improve site functionality. You can control or disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your data.
Withdraw consent or request deletion of your data.
Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: dm@heartratehealthcare.com
Phone: +1 210-939-3505
Address: 701 Tillery Street Unit 12-2638, Austin, Texas 78702, United States

Address: Office No. Lg-004, A-82, Building, Sector 63 Rd, Noida, Uttar Pradesh 201301