Services at Heartrate Healthcare-BPO

Heartrate Healthcare provides a wide range of services designed to satisfy the various demands of healthcare professionals. Our breadth of experience in healthcare administration guarantees that you will obtain comprehensive solutions for your practice.

BUSINESS PROCESS OUTSOURCING(BPO)

Market research:
Industry analysis: Assessing the state and dynamics of the sector at the moment.
Analyzing rivals’ advantages and disadvantages is known as competitor analysis.
Gaining an understanding of the target market’s size and potential for expansion.
Analyzing and recognizing patterns and trends in the industry.
SWOT analysis evaluates risks, external opportunities, and internal strengths and weaknesses.

Client questionnaires:
Customer satisfaction surveys: Collecting opinions about how satisfied customers are with goods or services.
Net Promoter Score (NPS): Calculating the probability that a consumer will suggest a good or service.
Market segmentation surveys: Knowing the characteristics and inclinations of your customers.